Last updated 14 November 2026
1. About these terms
These Terms of Use apply to ecarzfinance.com.au and the enquiry, application and booking forms on it (the website). The website is operated by eCarz Finance Pty Ltd ABN 71 617 296 241, Australian Credit Licence 518268, part of the eCarz Group ("we", "us", "our").
By using the website or submitting a form, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the website.
2. We are a finance broker, not a lender
We provide credit assistance as a finance broker. We compare options from a panel of lenders and help you apply. We do not lend money, and any loan is provided by the lender under its own terms and conditions.
Approval, loan amounts, fees and conditions are decided by the lender and depend on your circumstances. Submitting a form is an enquiry, not an application for credit and not an offer of finance.
3. General information only
Content on the website, including articles, guides and examples, is general information only. It does not take into account your objectives, financial situation or needs and is not legal, tax or financial advice. Before acting on it, consider whether it suits you and, where appropriate, speak with us or an independent adviser.
4. Calculators and estimates
Calculators and repayment examples are estimates based on the figures you enter and the assumptions shown. They are not a quote or an offer of finance, and your actual repayments, fees and terms will depend on the lender and your circumstances.
5. Credit checks
Making an initial enquiry through the website does not affect your credit score. If you go ahead with an application, the lender (and in some cases we) may need to check your credit history, and we will tell you before that happens.
6. Forms, applications and third-party platforms
Some forms, including the online application, run on platforms provided by our finance aggregation partner Loan Market Group and other service providers. Information you submit through them is collected for eCarz Finance and handled as set out in our Privacy Policy. Those providers may also have their own terms and privacy policies that apply to their platforms.
You agree that the information you give us is true, complete and your own (or that you are authorised to provide it), and that you will tell us if it changes.
By submitting a form you agree that eCarz Finance may contact you by phone, SMS and email about your enquiry. You can ask us to stop at any time.
7. Reviews and testimonials
Reviews shown on the website are from real customers on independent review platforms. Individual experiences vary, and a review is not a promise of a particular outcome.
8. Links to other websites
The website may link to other websites, including lenders, review platforms and partners. We do not control those websites and are not responsible for their content, products or privacy practices.
9. Intellectual property
The content, design, logos and trade marks on the website belong to the eCarz Group or are used with permission. You may view and print pages for your own personal use, but you must not copy, reproduce or republish them for any other purpose without our written permission.
10. Using the website
You must not use the website in a way that is unlawful, misleading or that could damage it or interfere with other users, including submitting false information, attempting to gain unauthorised access, or introducing malicious code.
11. Our liability
We take care to keep the website accurate and available, but we do not guarantee that it will be error-free, current or uninterrupted.
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Subject to that, we are not liable for any loss arising from your use of, or reliance on, the website, to the extent permitted by law.
12. Complaints
If you have a complaint, please contact us first so we can try to resolve it: eCarz Finance Pty Ltd · 6/35 Paringa Road, Murarrie QLD 4172 · Phone: 1300 378 387 · Email: info@ecarz.com.au.
If your finance-related complaint is not resolved to your satisfaction, you can contact the Australian Financial Complaints Authority (AFCA): www.afca.org.au · 1800 931 678 · GPO Box 3, Melbourne VIC 3001. AFCA provides free, independent dispute resolution.
13. Changes and governing law
We may update these terms from time to time. The current version is always on this page.
These terms are governed by the laws of Queensland, Australia.